General Objective of the Job
The Store Associate will manage the daily store operations and implement processes, guidelines, and policies. This role involves coaching team members, resolving issues, and serving as a liaison between staff and upper management.
Duties and Responsibilities:
- Orient, supervise, and guide store staff; maintain timesheets, attendance records, and shift schedules.
- Open and close the store by managing signage, cash tills, and ensuring security measures are in place.
- Handle cash and receipts for merchandise sales, including counting the float, balancing cash, providing change, and securely managing deposits for accounting.
- Document all store transactions, including gate passes and acknowledgment receipts.
- Maintain accurate inventory levels, ensuring shelves are stocked and timely customer deliveries.
- Ensure promotions are implemented correctly, especially during special sales events.
- Authorize returns and replacements as needed.
- Address customer complaints and resolve issues effectively.
- Maintain store cleanliness and ensure compliance with health and safety standards.
- Monitor store equipment and oversee preventive maintenance.
- Keep track of store permit renewals.
Qualifications:
- The candidate must have a college degree at least in any field.
- Working experience in the related field is an advantage