General Objective of the Job
The Marketing Service Assistant will support the current needs of the marketing team, such as assisting customer inquiries, processing orders, monitoring collection, inventory and other administration, customer service, and reporting.
Duties and Responsibilities
- Maintains documents.
- Processes orders via different touch points lie phone and email.
- Coordinates with other groups on order fulfillment and delivery.
- Facilitates payments.
- Performs housekeeping.
- Serves as the the first point of contract for customers.
- Assist guests and walk-in customers.
- Addresses client and customers inquiries.
- Prepares relevant sales and customer reports as directed by Sales.
- Provides support to sales events and promotions activities.
- Provides support to sales teams and other function groups on various projects.
- Providing assistance to Sales by spotting opportunities for providing leads, and making follow-ups with customers on collections.
- May be asked to provide assistance on other administration, customer service, and reporting activities from time to time.
Qualifications
- Must be a College/Bachelor’s graduate of BSBA or any related business course
- Fresh Graduates are open to apply
- With 1-2 years of relevant work experience is a plus
- Sales and marketing assistant experience or a similar role is preferred but not required
- Knowledgeable in MS Office (Word, Excel and Powerpoint)
- Excellent written and verbal communication skills
- Capable to multi-task
- Willing for 5-days compressed workweek schedule
- Willing to work on-site in Calle Industria Bagumbayan, Quezon City